Terms and Conditions
Acceptance of CMT Ltd Terms and Conditions is confirmed by a signed booking form.
Fees for credit account customers are payable on a 30 day account, unless agreed otherwise. All fees are subject to VAT at the appropriate rate. Please note that no certification will be sent out until course fees have been paid.
For clients who do not hold a credit account with CMT Ltd, payment must be made in full prior to commencement of training.
2. CANCELLATION AND SUBSTITUTION
Once a firm course booking has been made, cancellations will be charged as follows:
- Cancellation with more than 28 days’ notice: No charge
- Cancellation within 15 to 28 days’ notice: 50% charge
- Cancellation within 14 days: 100% charge
Substitute delegates will be accepted free of charge unless there are restrictions or charges from an awarding body.
CMT Ltd reserve the right to cancel courses if insufficient candidates are available to make running of the course viable.
If, due to circumstances beyond their control, CMT Ltd must postpone all or any part of a course, then a mutually agreeable date will be chosen on which to complete the booking. CMT Ltd will not be liable for any costs incurred by the client as a result of cancellation of bookings or contracts for reasons beyond the company’s control.
Events being delivered at a site specified by the client must be suitable for the requirements of the event and meet any relevant approved codes of practice as set out by CMT Ltd or any related awarding body. Failure in the aspect of site suitability above may result in cancellation of the booking without notice and subject to cancellation terms.
3. LATE ARRIVAL
Instructors will endeavour to accommodate delegates who are slightly late for course start times for genuine reasons. If, in the opinion of the instructor, the late delegate has not missed much of the course and can make this up during the day, the delegate will be allowed to join the course. If, in the opinion of the instructor, the delegate is not able to make up the missed work, they will not be allowed to join the course and cancellation fees will apply.
4. TRAINING PRE-REQUISITES
Failure of any element of a course or test that is a prerequisite for subsequent elements will result in part or all of the booking being charged in full. Additionally, failure to supply any prerequisite documents or comply with other requirements prior to the commencement of the course or test will result in part or all of the booking being cancelled and charged in full.
5. DELEGATE INFORMATION
For training courses involving elements of a practical nature, delegates are required to provide their own personal protective equipment (in clean and working order) as detailed on the Joining Instructions issued. Additionally, delegates must be physically fit to withstand the rigours of training. The onus is entirely on the delegate to ensure his or her fitness and suitability to undergo training and The Company cannot and will not accept any responsibility in this regard. Consumption of any alcohol or illegal substances is not permitted during training, nor should it be consumed immediately prior to training. If there is any evidence of such, instructors are obliged to refuse to train the delegates.
Equipment must not be removed from the training environment. Any damage caused by wilful misuse or negligence will be invoiced to The Client.
6. HEALTH AND SAFETY
The client is solely responsible for ensuring all relevant insurance policies are in place and current for any event taking place at the client’s site. Any equipment owned by or hired to the client for use by delegates and/or CMT Ltd’s employees, servants or agents must be in a safe working condition and fit for purpose.